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Sanjay Gandhi Memorial Hospital
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FAQ

Q.1)  Who can avail facilities of the Hospital?
 
Ans: Anyone in need (Indian or Non-Indian) can avail the facilities in the hospital 

Q.2) What facilities are available?

  Ans: a) OPD (Medicine, Surgery, Obstetrics and Gynecology, ANC, Family Welfare, Immunization Service, Pediatrics, Orthopedics, Eye, ENT, Skin & V.D., Dental, DOT center b) Routine Investigations, c) Routine surgeries, d) Facility for delivery and emergency operation for Surgery, Orthopedics, Obs & Gynae, e) Major and minor surgical operations in surgery, Orthopedics, Obs. & Gynae , Eye and ENT are performed, f) Free medicines as per essential during list. G) CT scan for patients admitted in casualty and emergency (on outsource basis).

Q.3) How can one avail hospital facilities?

Ans: There is no provision of home visits. Patient has to come to the hospital for availing O.P.D. consultation He/she has to get himself/herself registered and get his/her O.P.D. card made. Facility for on line registration is also available at website “health.delhigovt.nic.in”. After registration, patient goes to concerned doctor and gets free consultation, investigations (if required) and medicines from hospital pharmacy. In emergency, patient has to come directly to Casualty Department where patient gets medical treatment for immediate relief and advised admission/ operation or other treatment if needed. All services are provided free of cost.
 
Q.4) When can one avail facilities?
 
Ans: Routine health care services (Consultation, Investigation and Medicines) are available on all working days (that is all days except Sundays and Gazzeted holidays), after getting O.P.D. Registration, whose timings are 7.30 A.M. to 12.00 P.M. (Weekdays) and 7.30 A.M. to 11.00 A.M. (Saturday). However in case of any emergency, medical facilities are available in Casualty Department round the clock.
 

Q.5) Who can avail investigative facilities of the hospital and when? 

  1. Ans; Investigative facilities are provided only on advice of treating doctor. Routine investigations (Laboratory, X-Ray Ultrasound Services etc.) is done from 9 A.M. to 11.30 A.M.,(reports are usually available on the next working day). Urgent investigations are done round the clock only for admitted and casualty patients. Ultrasound study is done with prior appointment. CT scan is available only for patients admitted in casualty and emergency (on outsource basis). And the assistance scheme under Delhi Arogya Kosh (DAK) is being effectively implemented by providing free high end Diagnostic Tests & free surgery from approved private diagnostic centre and hospital


Q. 6) How can a patient get operated?
 

  1. Ans: If a patient comes in casualty and if immediate operation is essential, then doctor operates him/her in emergency operation theatre, which is open 24*7 hours. If patient comes in OPD, he is checked for fitness for surgery by getting pre- anesthetic check up. If found fit patient is given appointment for operation depending on the department’s workload and waiting time. And the assistance scheme under Delhi Arogya Kosh (DAK) is being effectively implemented by providing free high end Diagnostic Tests & free surgery from approved private diagnostic centre and hospital .

Q.7) What are Blood Bank facilities?

Ans: Blood bank issues blood & blood products to those patients who are admitted and treated in this hospital against donation or as life saving (on certification by treating consultant/CMO). Blood bank is open for Voluntary blood donation round the clock (24x7) and a Donor card is issued by Blood Bank against which donor can get blood for him/her and their close relative for one year. He/she can also get results of HIV, HBSAg, HCV, VDRL or Malarial infection of his blood if he wants and submitted request in writing. Blood products like Platelets, Packed Red cell, Fresh Frozen Plasm (FFP) are also available on demand. Blood is also provided for emergency patients on requisition from outside private hospital against charges as decided by the Govt. of NCT of Delhi.
 
L: Facilities not available *:

  1. Nursing Home,
  2. Burns ward,
  3. Dialysis,
  4. Super Specialty consultation,
  5. Doppler,
  6. Echocardiography,
  7. T.M.T.,
  8. Holter,
  9. C.T. Scan,
  10. MRI.


(* But the assistance scheme under Delhi Arogya Kosh (DAK) is being effectively implemented by providing free high end Diagnostic Tests (including above mentioned tests from Serial No.5 to 10 also ) & free surgery from approved private diagnostic centre and hospital.)

M: Online OPD Registration: Online OPD registration facility is available and patient may generate OPD card directly through Department website www.health.delhigovt.nic.in upto 8.00 am for the current date and bring the print of OPD Registration slip generated to the hospital on the day mentioned on the card between 9.00 a.m. and 12.00 Noon and proceed directly to the selected speciality OPD and wait for their turn in front of any room for the speciality.


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Last Updated : 23 Jul,2019