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Rao Tula Ram Memorial Hospital
Public Grievances


This hospital has Public Grievances Redressal System at the level of this hospital.


GRO (Grievance Redressal Officer)
  Dr. Vivek Ranjan,
  Room No. 36,  Admn. Block

  Mobile  No.7835064106


Public Grievance

Besides online registration of complaint pgms.delhi.gov.in, this hospital has get internal Public Grievances Redressal System


Anybody having any complaint /inconvenience in the OPD  or pharmacy may write their complaint in the register kept at Room near OPD  counter (BPL Referral/ Complaint Centre) with the Patient Welfare Officer.

Besides this there are many complaint box installed at  OPD, IPD, Administration and Casualty Areas where written complaint may be  dropped.


       

Public Grievance

   

This hospital has Public Grievances Redressal System at  the level of this hospital.

       

Anybody having any complaint /inconvenience related to  the OPD or pharmacy may verbally complain or write his complain in the register  kept with the Patient Welfare Officer at Room No.25 near OPD registration counter  ie. BPL Referral/ Complaint Center.


    Besides this there are many complaint box installed at  OPD, IPD, Administration and Casualty Areas where written complaint may be  dropped.    


The list of various area in-charges is as below:-

                                                                                                                                                 
Unit In-charge
Members Names / Designation
Room No.
Ph. No.
OPD
Dr. Attar Singh  Yadav/ Dr. Anil Yadav (Link) 
Room No.17, Room No. 20
9650490015/ 7835064129   
Casualty
Dr. Anil Yadav
CMO Room
7835064129 
Lab. Services
Dr. Manish Salhotra
Room No.102
7835064110
House- keeping and Security services
Dr. Dinesh Kumar Singh
Room No.05
7835064107 
Kitchen In-charge
Dr. Nagendra Kumar Shulania/ Smt. Brijyot        
Room No.20 Near ANS Office         
7835064105/ 9999177108 
Indoor In-charge
Dr. Nagendra Kumar shulania
Room No.19
7835064105
   

Public  meeting Time with Senior Officers/HOD: 12:00 noon to 01:00 pm daily


There is provision for online registration of complaints  also at www. pgms.delhi.gov.in   


Complaints can also be sent on E-mail msrtrmh@gmail.com.


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